Frequently Asked Questions:

What is memory care?

Memory care relates to the care provided to a resident who is experiencing mental decline from Alzheimer's or other forms of dementia. Our caregivers are specially trained to assist patients in various stages of this disease. We strive to maintain each resident's dignity and independence as we help them through their activities of daily living.

What does it mean to have Alzheimer's Certification?

There are a number of things that set us apart from a non-Alzheimer's certified facility. First, our caregivers are trained extensively in providing effective dementia care to the residents. Our continuing education program ensures that our caregivers have the latest information on best practices for dementia care and how it applies to our residents.
Second, we provide activities throughout the day that address the resident's needs as it relates to their cognitive decline, physical well-being and activities of daily living (ADL). All of these activities are geared for those suffering from progressive memory loss. By taking into account past life experiences and activities as well as cognition level, we are able to provide an activity program that builds on each resident's individual skill level.
Third, our home is equipped with door alarms and secure outdoor areas to dissuade wandering individuals from leaving the premises.

Alzheimer's Certificate: 103514
Facility License: 142789

How do you dispense medication?

We supervise all of our residents' medication regimens and administer them according to their respective physician's orders. An order is required for all medications including over the counter meds such as vitamins, herbal supplements, eye drops, gels, nasal sprays, and medicated creams. This is to ensure that there is not a potential drug interaction or allergy problem for the patient.

Do you provide transportation?

All of our resources are focused on caring for our residents here at the facility. For this reason, we do not provide transportation. We ask that the residents' families coordinate transportation to and from appointments.

What about Outings?

Often, those suffering from Alzheimer's disease have a difficult time orienting themselves in unfamiliar environments. Too much stimulation can lead to confusion, high levels of anxiety and behavioral issues that can be detrimental to the patient and those nearby. We have found that group outings do not contribute favorably to our memory patients' well-being.

Do you have visiting hours?

No ... we encourage friends and family to visit as often as they wish. However, we do ask that you keep in mind your loved one's individual eating and sleeping schedule and any particular time of day that they are known to experience higher anxiety.

My family member requires a special diet. Are you able to accommodate such requests?

We're able to provide meals designed to address a variety of special dietary needs such as diabetes, dental limitations, swallowing issues, food allergies, etc. As with any other medical regimen, a physician's order is required for the special diet.

What are your rates?

Our rates are largely determined by the level of care a resident needs. This level of care is determined through an assessment, records review and discussions with the family. We work diligently to keep our monthly rates affordable and very competitive with other memory care options. Please call us to discuss your situation and the level of care your loved one requires.

What do your rates include?

It's probably easier to list the items that are not included in our monthly fee (such as medications, incontinence supplies, dietary supplements and personal toiletry items). Unlike many other facilities, we do not charge extra fees for laundry, incontinence management, most special dietary needs or extra housekeeping services.

I would like to take a tour. Can I drop by when I have time?

We prefer to give tours by appointment. Keep in mind Riva Ridge Memory Care Center is a true home to our residents, where they have comfortable routines and see familiar faces. Some residents have difficulty with changes in their routine. For these reasons, we ask that you contact us to set up a time for your tour. We look forward to meeting you and showing you around!